Tuesday, August 17, 2010

Car of the Day - 1995 Toyota Camry "Cheap" Paint Job

Today's Camry was overdue for a paint job as you can see in the pictures below. The original paint had failed and was peeling off. The car had also been in an accident or two and some of the body panels did not match the rest of the car. The customer did not think the car was worth much and did not want to spend a lot to paint it. But he also wanted to have a car that would not be an eyesore in his neighborhood or to his wife. So he opted for Almost Everything's least expensive Ambassador paint job. Nothing to be embarrassed about after Almost Everything finished painting it. And he saved hundreds or even thousands over what he would pay at other body shops.

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Car of the Day - 2004 Honda Accord Coupe with Body Damage

Today's Honda was involved in a classic "fender bender." The passenger side fender and the front bumper were dented and scraped. There was also a bracket that holds the bumper on that was bent. We replaced the bumper cover and bumper bracket. We repaired the dents in the fender. Then we repainted these parts with our OEM Factory Platinum paint that comes with a lifetime warranty.

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Saturday, August 7, 2010

Almost Everything Milestones: 3000th Vehicle Repaired-98% Customer Satisfaction

Thank you to our many loyal customers and our terrific crew for achieving an important milestone. Almost Everything Autobody took in our 3000th vehicle for repair on August 6, 2010, just 28th months after we opened this new facility on Centralmont Place in Fremont, California. To repair over 1000 vehicles per year requires a well-trained and dedicated staff.

The economic recession that started in 2008 hit us like it hit everyone. Our revenues declined and we had to lay-off employees. So we lowered prices to both help our customers make ends meet and to keep our experienced technicians working. What happened next surprised us.

During the worst part of the recession, our business grew rapidly. We started hiring back employees and even hired new employees. In Spring 2010 we increased capacity 15%. A few months later we increased capacity again, by another 20%.

At the same time, our customer satisfaction score increased to 98% as measured by the independent industry watchdog agency CSI Complete.

So thanks again to our customers who have honored us with their business and our great employees who work hard to keep our customers happy.

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