The door will not close on this Honda CR-V because the door and frame are bent. The fender is dented too. This type of damage happens when the car accidentally rolls or the driver backs up without realizing that a door is still open. The door can get caught on a wall, pole or another vehicle. We replaced the door, fender and trim and pulled the frame back into position.
Today's customer needed a new door plus repairs to scrapes that went all the way down the passenger side of the car. She had insurance to cover the damage. Since half of her car was already getting repainted, she took the opportunity to change the color on the whole car. In cases like this, we simply write 2 orders: one for the insurance part of the repair and one for any additional work a customer wants to do. We credit the customer for any duplicate costs.