Today's customer needed a new door plus repairs to scrapes that went all the way down the passenger side of the car. She had insurance to cover the damage. Since half of her car was already getting repainted, she took the opportunity to change the color on the whole car. In cases like this, we simply write 2 orders: one for the insurance part of the repair and one for any additional work a customer wants to do. We credit the customer for any duplicate costs.
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