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Can Almost Everything match my factory paint?
-Yes. Almost Everything uses top quality 2-stage and 3-stage paints. We have on-site paint matching computer to provide the best color matches available. For bargain hunters, Almost Everything also carries very high quality economy paints that can come close to many factory finishes at a fraction of the cost.

Will my new paint fade or peel in a year?
-No. Almost Everything uses great paint. We have a very loyal following of customers who have enjoyed years of outstanding service from the paint we put on their vehicles--most of our business comes from repeat customers and referrals. In the unlikely event you do have a problem, Almost Everything backs-up our process and materials with the best warranty in the business.

What is a 2-stage paint? One-stage? 3-stage?
-1-stage or "Single StageDOES NOT mean one coat of paint. It refers to the number of steps in the paint process. In single stage, the color, gloss, metal flakes (if applicable) go on at the same time. Almost Everything puts a minimum of 2 to 3 coats of Single Stage paint on vehicles. Click HERE for more details.
-2-stage refers to 2 major steps in the paint process, namely base-coat and then clear-coat. Click HERE for more details.
-3-stage is also called "Candy," "Tri-Coat" and "Tri-Stage." has three distinct steps in the paint process: 1) base coat; 2) mid-coat; 3) clear coat. 3-stage paints are difficult to get right, use more materials, take more time and skill and, as a result, are more expensive. Pearl white is the most common 3-stage color. Click HERE for more details.

What are my legal rights with my insurance company in California?
-California Automotive Insurance Bill of Rights:

A Consumer is entitled to:
    1. Select the auto body repair shop to repair auto body damage covered by the insurance company.  An insurance company shall not require the repairs to be done at a specific auto body repair shop.
    2. An itemized written estimate for auto body repairs and upon completion of repairs, a detailed invoice.  The estimate and the invoice must include an itemized list of parts and labor along with the total price for the work performed. The estimate and invoice must also identify all parts as new, used, aftermarket, reconditioned or rebuilt.
    3. Be informed about coverage for towing and storage services.
    4. Be informed about the extent of coverage if any, for a replacement rental vehicle while a damaged vehicle is being repaired.
    5. Be informed of where to report suspected fraud or other complaints and concerns about auto body repairs.
    6. Seek and obtain an independent repair estimate directly from a registered auto body repair shop for repair of a damaged vehicle, even when pursuing an insurance claim for repairing the vehicle. 
    Do I need more than one estimate?
    -No. California law requires only one estimate.

    Do I have to use my insurance company's repair shop?
    -No. By California law, your insurance company cannot require you to go to any specific repair shop. You can pick the one you like best.

    Can my insurance company pay less than the full cost of repairs?
    -California Insurance Code states "the insurer shall not limit or discount the reasonable repair costs based on charges that would have been incurred had the vehicle been repaired by the insurer's chosen shop." Basically, the insurance company has to pay to get you a vehicle in pre-accident condition.
    -It does not mean "new" condition, especially for cars that have accumulated a few miles.
    -It can also mean that they can pay you to buy a similar used car if that option is less expensive than trying to repair the damage to your car. This is what is meant when an insurance company declares a vehicle a "Total Loss" or "Totaled."
    -Note that if you have a loan on your car and your car is worth less than the loan amount, the insurance company only has to pay up to the "fair market value" of the vehicle--it may be less than what you owe and will be the amount that an equivalent car would sell for with similar age, mileage & options in your area.
    -Make sure that you don't authorize extra work that is not associated with the accident unless you are prepared to pay for it yourself.
    -Be careful not to go to a shop that charges significantly more for parts or labor than other shops in your area--the insurance company has the right to survey the area and pay only the prevailing rates--not whatever a shop wants to charge.
    -Almost Everything works with all insurance companies and sets our rates at or below prevailing rates. So you will never get stuck paying a differential charge to make-up for what an insurance claim will not pay.

    Got a question not listed here? Call us at 1-510-494-8200.

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